Loyalty rewards
Every order earns you reward points. No sign-up needed, no app to download. Your points are tied to your phone number and start working from your very first purchase.
Simple steps
Every time you buy something across any of our five stores, you earn loyalty points. Your points are linked to your phone number, so there is nothing to set up and no app to download.
The more you spend each month, the faster your points grow. Once your balance reaches a certain level, your points are upgraded to Big Five reward tokens that you can spend like cash.
At checkout you can use your points to cover up to 30% of your order. The rest is paid normally with cash, EcoCash or card. This keeps things fair for sellers and makes sure shelves stay stocked.
Shopper levels
Your level is based on how much you spend each month. Higher levels earn points faster. Levels are reviewed monthly so you can move up as your spending grows.
| Level | Monthly spend | Points rate | Benefit |
|---|---|---|---|
| Regular Shopper | $0 to $99 per month | 1x | Standard points on every order. |
| Harvest Member | $100 to $299 per month | 1.5x | Faster points and priority order collection. |
| Sunrise Elite | $300 or more per month | 2x | Double points, priority collection and early access to weekly farm drops. |
Fair for everyone
We limit how many points can be used each day across the whole platform. This keeps prices stable and makes sure sellers always have enough stock to fulfill orders.
How points work at checkout
Points are added to your account automatically with every order. No sign-up needed.